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Domestic Returns & Exchanges Dandelionfeet.com honors returns and exchanges. Returns/exchanges must be received within 60 days of purchase for a refund. After 60 days- store credit only. All merchandise must be in new condition- unworn and returned in its original packaging to receive a refund. As a convenience, you will receive a pre-paid UPS return label which you can easily place on the package and drop off at the nearest UPS drop box. If you wish to use our convenient pre-paid return label, we will refund you for the returned merchandise less $7 to cover shipping charges. If you choose use your own shipping method, please ship the return merchandise to: Dandelion Feet Inc. 308 Market St. Roanoke, VA 24011
International Returns & Exchanges Dandelionfeet.com honors returns and exchanges on international orders. Returns/exchanges must be received within 60 days of purchase for a refund. After 60 days- store credit only. All merchandise must be in new condition- unworn and returned in its original packaging to receive a refund. Customers are responsible for return shipping as well as shipping for the exchanged item. Refunds will be given once we receive the returned items. Refunds will not be given on any shipping costs. International Unclaimed Packages: Refunds will be issued less all shipping costs and the Unclaimed Package Fee when applicable. Buyer is responsible for all customs fees when applicable, no exceptions.
A Return/Exchange form will be enclosed for all orders. Please fill out the form as completely and accurately as possible to help expedite the return/exchange process!
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