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Customer Service: (540)345-0915
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Why Shop at Dandelion Feet?
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Stress Free Shopping Experience
We know how tedious and time consuming it is to shop at large “department store”
websites. These practically on-line malls are impersonal and offer thousands of styles
and brands that a judicious shoe shopper is not interested in. To make our customer’s
busy lives easier, we handpick only the best styles and designers. You’ll never find “B”
items on our website because we do our homework and make selections carefully.
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Generous Shipping and Convenient Return Options
As an advantage to our customers we offer Free UPS Ground Shipping on orders over
$150. We also provide International Shipping and Expedited Shipping services that can
be tracked in real time. Our generous return policy allows 60 days to return
merchandise. As a convenience, we provide a pre-paid return shipping label that makes
returning merchandise easy and fast.
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Shoe Ed
As shoe trends evolve we update our Shoes News section of the website to keep our
fashion conscious customers abreast of new styles and developments. We also share
important information that we think you will want to know about in our Shoes News
Section including pictures of buying trips and celebrity orders!
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Live Customer Service
There are many ways to contact our customer assistance. Expect live customer
service by telephone from 10 AM – 6 PM EST, M – F, 9 AM – 5 PM Saturdays and from 1
pm – 5 pm on Sundays. Expect a returned call or e-mail the next business day if you
contact us after regular hours.
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We Value Your Privacy
Dandelion Feet will not sell, rent or share your personally identifiable information with
any third party. Your information is used solely for the purpose of completing your
purchase, contacting you regarding your purchase and notifying you of future
promotions in which you have the option to “opt out” if you wish. Additionally, our
website enforces SSL (Secure Sockets Layer)using an industry-standard 128-bit
encryption.
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